Trust & policies
Privacy Policy
How information may be handled when you use appliancerepairfranklintn.com or submit a service request.
What this policy covers
This policy covers the Harpeth Appliance Works website at appliancerepairfranklintn.com and information submitted through website forms, phone links or other contact methods connected from this site.
Information you choose to submit
A service request may include your name, phone number, email address, Franklin service location, appliance brand, model information and a description of the problem. Only information needed to respond to the request should be submitted.
Technical and analytics information
This website uses Google Analytics to understand aggregate website usage and page activity. Google Analytics and other hosting, security or form-processing services may receive standard technical information such as IP address, browser details, device information, referral source and page activity. Google Analytics may use cookies or similar technologies under Google's own privacy practices.
Third-party services
The site may use external services for hosting, maps, analytics, form processing, security or other website functions. Those services operate under their own privacy practices.
Retention and corrections
Contact information should be retained only as needed for service coordination, business records, security or legal obligations. To ask about information you submitted through the site, use the contact page.
Privacy questions
For a privacy-related question, include enough detail to identify the request or page involved without sending sensitive account credentials or payment information.